Processing time — Orders are made and dispatched within 1–3 working days.

Where we ship — We ship worldwide.

Couriers — Depending on destination and service selected, orders are sent via Royal Mail, ParcelForce, DPD, Evri, or UPS.

Tracking — Tracking information is supplied by email once your order is dispatched.

Custom and made-to-order items — Custom orders over £20 require a special/premium delivery service, paid separately by the customer — see our Refund policy for the full custom-order process.

Delayed or lost parcels — If your order hasn't arrived within the expected window, contact us at support@superwrappz.co.uk and we'll help track it down.

Questions — support@superwrappz.co.uk